Dr. Kevin Johnson, Associate Professor at the Hautes Études Commerçiales (HEC) de Montréal, discusses current and future challenges in change management, including the latent trauma caused by a crisis, LEAD (Legitimation, Engagement, Action, Debriefings), and how to take meaningful action on transformational initiatives.
Dr. Kevin Johnson, Associate Professor, HEC Montréal
Virginie Carrier, Director, Centre of Expertise on Change, Public Services and Procurement Canada
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