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Distinguished fellow: Zaina Sovani

Zaina Sovani currently holds the position of President of Alzen Consulting Inc. where she works with both Public and Private Sector organizations to help them move towards a digital footprint. Zaina is a digital strategist and experienced transformational leader with demonstrated history of working in the Government of Canada, Civil Society Organizations and Management Consulting Industry. She recently retired as Assistant Deputy Minister of Transformation and Chief Information Officer at Immigration, Refugees and Citizenship Canada (IRCC) where she was responsible for leading the department through a major transformational change program focused on improving client experience, operations excellence, digital services delivery and encouraging a new culture of innovation and agility across IRCC. Zaina also held the position of Chief Information Officer, leading IM/IT strategy and service delivery functions and technologically enabling the business.

Over the past 20 years, Zaina has held many executive roles both in the public service and private sector, gaining the reputation of a builder and transformational leader. Past roles include executive positions at the Canada Border Services Agency (CBSA), Shared Services Canada (SSC) and the Canadian Commercial Corporation. Zaina started her career in the Private Sector as an executive at Nortel Networks and Price Waterhouse Coopers. In addition to her professional achievements, Zaina was the President for the Ismaili Council for Ottawa and held numerous positions with Boards and Portfolios with the National Council. She is actively engaged in the Ottawa community and has served on a number of for-profit and not-for-profit Boards. She has presented at numerous forums on the topics of leadership and business transformation. She is a sought-after mentor and coach.

Credentials

  • Master's degree in Business Administration from the University of Ottawa
  • Certificates from Harvard University and Berkeley on Digital Strategy

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